Chatbot
Flows you design yourself
Build branching conversations in a visual builder. Keywords, menus, buttons, and conditions — without a line of code.
Multi-channel chatbot & AI agent
Reply faster than your team can scale.
Automate conversations across WhatsApp, Telegram, and Instagram — then hand them to a human the moment your customer needs one.
Buy per channel. Pay only for what you use.
Available on
WhatsAppTelegramInstagramAI VoiceWeb Chat
Why Rspond
Fast.Still human.
Bots take the repetitive questions. Your team takes the ones that matter. The handover is seamless, and customers never feel like they're talking to a wall.
Two services, one brain
Choose how clever it gets.
AI Agent
Answers from your own knowledge
Upload documents, set a persona, connect it to your systems. The agent answers in context, and knows when to call a human.
Shared Inbox
Every channel on one screen
One queue for the whole team. Automatic assignment, conversation ownership state, and a WhatsApp 24-hour window indicator.
Build once, deploy everywhere
One brain. Every channel you bought.
Design the bot once at workspace level, then deploy it to any active channel. Need a different tone on Instagram? Override just that part — everything else stays a single source of truth.
- Flows and knowledge bases belong to the workspace, not the channel
- Optional per-channel overrides
- Add a channel without rebuilding your bot
Built to be trusted
No message gets lost.
Idempotent ingestion, a non-blocking queue, and backed-off retries. Every inbound message is recorded before it is processed.
- 2s
- bot reply target
- 3
- channels ready to go
- 12
- months of conversation history
Pricing
Pay per channel, not per bundle.
Every channel has two tiers. All of them include 2 seats.
AI Agent
Includes everything in Chatbot
Rp 699.000/mo
- 200 MB knowledge base
- 5.000 kontak
- 2.000 balasan AI
- 2 seat
AI Agent
Includes everything in Chatbot
Rp 499.000/mo
- 200 MB knowledge base
- 5.000 kontak
- 1.500 balasan AI
- 2 seat
Telegram
AI Agent
Includes everything in Chatbot
Rp 399.000/mo
- 200 MB knowledge base
- 5.000 kontak
- 1.500 balasan AI
- 2 seat
AI Voice Agent (phone)
Rp 999.000/mo
A separate package. Incoming calls are answered by the AI Agent by voice — the same brain as chat. Includes a minute quota; top up anytime.
Web Chat — Free to start
Rp0
A chat widget for your website. One line of script and the bot is live. No cost, no third-party setup.
Additional seat — Rp 79.000/mo
Seats are a workspace-level dimension — one agent serves all of your channels.
WhatsApp message fees are paid directly to Meta with your own payment method. Rspond adds no markup.
Questions
What people usually ask.
No. Rspond connects straight to the Meta Cloud API as a Tech Provider. Your number and WABA stay yours, and you can take them elsewhere at any time without asking anyone's permission.
Ready to stop typing the same answer?
Connect one channel, switch the bot on, and see how many conversations finish without you.